“I have a passion for roofing,”
he says, with a smile. “People often look at me a little
funny about that — especially those who’ve been up on a
roof in July patching their mother-in-law’s shingle roof.
But, it’s true: I enjoy doing the work, overseeing the work
— and owning a company that people can trust." says
Jeff Knudson, Owner
Photos by David M. Brown
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Most consumers suffer from two disadvantages when they’ve
called a roofer, he explains. For one, they don’t know roofing.
“People have no idea about the business, specifically, how
to troubleshoot their roofs.” And second, this is the worst
time to learn. “It’s monsoon season in the Valley, they have
multiple leaks, their ceilings are stained. They need expert
advice quickly, and a repair read more...
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In
many ways, the business has changed during the last
quarter century, Knudson says. Many of these are improvements
favoring the consumer, in fact. From the municipal
standpoint, for example, code regulations are tougher:
Registered contractors are held to higher standards
for installation — many of these pegged to national
and international codes such as the UBC and the ICBO.
And, generally, quality contractors are doing better
work today as a result.
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Because
of the Arizona Registrar of
Contractors, consumers have an
organization that they can speak with
before hiring a roofer and, just as
importantly, an organization
that can help out if one of their
members does not perform according to contract and
industry standards. “We all participate in a fund
that is
used to ‘fix’ problems that the Registrar acknowledges,”
Knudson says. “This is a very strong protection for
the
consumer.”
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